About These Terms

These Terms and Conditions apply to your use of hormonify.com, purchases through our online store, and participation in our SMS marketing program. Store purchases and SMS participation are subject to the respective sections below. Information about our collection and use of personal information is available in our Privacy Policy.

Website Information

The information on this Website is provided for general informational and educational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek advice from a qualified healthcare professional regarding a medical condition.

Using this Website or submitting an inquiry does not, by itself, establish a healthcare provider-patient relationship. An appointment request does not guarantee an appointment, treatment, or prescription.

Appropriate Use

You agree not to use this Website for unlawful purposes, interfere with its operation or security, attempt to gain unauthorized access to its systems, or submit malicious code.

Third-Party Links

This Website may link to third-party websites for your convenience. Those websites are governed by their own terms and privacy policies, and we are not responsible for their content or practices.

Return/Refund Policies

1. No returns will be offered on Items that have been delivered without any damages or defects.
2. If the product is wrongfully delivered or has a genuine quality/manufacturing defect, then we are open to extending full refund or re-fulfilling your order against the return of the product subject to the fact of such defect being established.
3. To report damage in transit please get in touch with our customer care within 48 hours of delivery (Hormonify Inc. (954) 427-7179 or info@hormonify.com)
4. Our customer care team will look into the issue and revert back within 48 working hours.
5. Refunds will be made (i) within 7 working days from the date of receipt of returned goods if the order is already shipped (ii) within 7 working days from the date of cancellation of the order if the order is not yet shipped.
6. No refunds will be given if the customer has provided wrong or incomplete shipping address, there are 2 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
7. Notwithstanding anything contained herein, the following products shall not be eligible for return or replacement: Any product that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery;
8. All costs of return shipping need to be borne by the purchaser (Unless the item received is defective)

1. If you have to cancel an order, please do so within 24 hours of placing the order. It is NOT possible to cancel part of your order. We recommend you cancel the entire order and re-purchase required quantity to simplify the transaction.
2. If you cancel your order before your product has shipped, we will refund the entire amount subject to deduction of charges if any and whereas you cancel your order after the shipment but before receipt of the item, the same will be liable for deduction of the two-way shipping costs.
3. All cancellations are subject to a cancellation charge/bank transaction charge of 2.5% of your total order value.
4. There are circumstances when the company might have to cancel a particular order.
5. Your receipt of an electronic or another form of order confirmation does not signify our final acceptance of your order and hormonify.com reserves the right at any time after the receipt of your order to accept or decline your order for any reason.
6. Although our online stock inventory is programmed to update automatically, hormonify.com reserves the right at any time after receipt of your order, to inform you via telephone or email or mobile text about a shortfall in the quantity you ordered of any item. In all such cases, we have the right to either supply you less than the quantity you ordered or cancel your order with prior notice to you.
7. If an order is to be canceled after shipment, the individual return policy of the vendor applies. A return fee is charged by vendors in most cases.

SMS Marketing Terms & Conditions

By opting in to Hormonify’s SMS marketing program, you agree to receive recurring automated marketing text messages from Hormonify at the mobile number you provide. Messages may include special offers, promotions, and updates about Hormonify’s products and services.

Optional Consent
Your consent to receive marketing text messages is voluntary and is not a condition of purchasing any products or services or receiving care from Hormonify.

Message Frequency and Charges

Message frequency varies. Message and data rates may apply to messages we send to you and messages you send to us. Contact your mobile carrier for questions about your text or data plan.

How to Unsubscribe

Reply STOP to any marketing text message to unsubscribe at any time. After you text STOP, you will receive an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from this program unless you subscribe again.

How to Subscribe Again

If you want to join again, complete our signup form and select the SMS marketing opt-in checkbox as you did originally. Once you submit the form with your consent, we will resume sending marketing text messages to the mobile number you provide.

Help and Support
Reply HELP for assistance, email info@hormonify.com, or call (954) 427-7179.

Message Delivery
Message delivery is subject to your mobile carrier’s coverage and availability. Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Your information is handled in accordance with our Privacy Policy.

We do not sell, rent, or share your mobile phone number with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. We may share your mobile number and related consent information with those aggregators and providers solely to operate and deliver our SMS program on our behalf.

Last updated: October 14, 2026